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How it worksWhat you buyWho we areFor cafésFor suppliersApply as a café

For cafés

Stop buying your supplies
out of a chat thread.

You did not open a café to reconcile delivery notes. Here is what changes on the first Monday.

Monday morning

What changes, line by line.

Five things that take up your week, and what each one becomes.

Ordering
TodaySix chat threads, a rep who changed territory, and a price you agreed out loud in March.
Approving
TodayThe owner is copied on everything, or on nothing.
Receiving
TodayTwo crates short. Somebody writes it on the delivery note. The note is gone by the time the invoice arrives.
Paying
TodayForty invoices, forty transfers, and a reconciliation nobody enjoys.
Knowing
TodayYou find out cups went up when the invoice arrives.

Your team

Who can spend what.

Permissions are per person, per site, per category and per amount. A café with one site can leave every one of them alone.

  • 01
    OwnerSees everything. Sets the limits. Rarely has to use them.
  • 02
    ManagerOrders for their site. Approves up to the amount you set.
  • 03
    BaristaRequests what is running out. Cannot commit money.
  • 04
    FinanceSees invoices, statements and payments. Cannot change the catalogue.

What you get

Everything you buy runs on one record.

Open any card for what happens underneath.

01

Every supplier, one catalogue

Beans, milk, cups and lids, bakery, syrups, cleaning, uniforms, spare parts. Every supplier you already use, in one searchable place.

Suppliers load their own price lists. The same 1kg bag from three roasters becomes one product with three prices, not three unrelated entries. Your contract prices sit under your account, in no public list.
02

One cart, every supplier

Fill one basket from four suppliers. You see one order and one total.

Underneath it is a separate order per supplier, each with that supplier's price, minimum order value, cut-off time and delivery promise. You never manage the split, and every part of it is recorded.
03

Nobody approves their own order

Set a limit. Under it the order goes. Over it, it waits for a person.

Limits go per order, per day, per month, by branch, by category or by supplier. Above an amount you choose, two people sign. One site ignores all of it. Twenty turn it on without changing anything else.
04

Nobody has to phone anybody

Accepted, preparing, dispatched, on the way, at the door.

The supplier's own driver delivers, and both sides read the same record. Drivers work from a link on their phone, not an app to install.
05

What arrived, not what was ordered

Accept at the door, or record what was short, damaged or wrong.

Recorded by item and quantity, with a photo, a time and a name. That is the goods received note, and the credit comes from it. No arguing at month end from memory.
06

One bill, not forty

A single statement across every supplier, and one payment to settle it.

Each invoice is matched against its order, the delivery and the quantities you actually accepted. Anything that does not match goes to a person, not quietly into agreement.

One record

Order. Receive. Pay.

The same three things you already do, written down as they happen.

ORDER01

Ask, approve, send

Silsilah finds the products, compares the suppliers and drafts the order. Somebody with the authority approves it.

RECEIVE02

Confirm at the door

Accepted, preparing, dispatched, delivered. Your team accepts, or reports a shortage with a photograph.

PAY03

Settle once

One statement across every supplier. One payment. Every line matched back to its order, its delivery and its invoice.

  1. 01AcceptedTue 16:20
  2. 02PreparingWed 04:10
  3. 03DispatchedWed 05:35
  4. 04On the wayWed 05:41
  5. 05At the doorWed 06:04

Both sides read the same line, so nobody has to call.

Coffee

Buy coffee by how it tastes, not by how it is described.

Four questions, and every roastery's list narrows to the few coffees worth tasting. You do not have to be an expert to buy good coffee.

  • What are you brewing?Espresso, filter, Arabic, cold brew or decaf.
  • What should it taste like?Chocolatey, nutty, fruity, sweet, floral or balanced.
  • How sharp?Low, medium or high acidity.
  • What is your budget and volume?Per kilogram, and how often you need it.
  • 01Request a sample
  • 02Roastery sends it
  • 03You taste it
  • 04Say what you thought
  • 05Order or agree supply
Too acidicToo darkToo fruityToo bitterGoodPerfect

Say it was too bitter and the next suggestions change. Silsilah shows why it picked something, and anything a roastery paid to promote is labelled and kept out of it.

If you do know your coffee

Origin, farm, process, varietal, altitude, score, harvest and roast profile are all there. Just not the first thing you are asked.

Underneath

Simple on top. Strict where the money is.

A café with one site never sees any of this. A group with twenty needs all of it. Same product.

01

Every site, its own limit

One account, every site under it, each with its own budget and spend.

02

Nothing is silently edited

Every order, delivery, credit and payment stays. A correction is a new entry, never a change to the old one.

03

Nothing forced to match

An invoice that disagrees with the delivery goes to a person, not quietly into agreement.

04

Suppliers paid on terms

Settlement follows accepted goods and the agreed terms, in one transfer with a statement behind it.

The hard part, done before you look

What it works out

Your suppliers do not send prices the same way. One sends a PDF, one a spreadsheet, one a photo of a printed sheet, and the same milk is a different name and a different pack size on each. Silsilah reads all of them, works out which lines are the same product, converts the pack sizes so the comparison is real, applies the prices you already negotiated, and turns one sentence into a priced order for each supplier. At the end of the month it reads every invoice and checks it against what your team accepted at the door. That is the work that used to take your Sunday.

What only you decide

Which supplier wins, what you are willing to pay, and when money moves. Approvals, limits, refunds and payments stay with a person you choose. Silsilah does the work and puts it in front of you finished, then waits for you.

Questions

The things people ask first.

We only have one café. Is this too much?
No. With one site you never see a budget, an approval rule or a branch. You order, you receive, you pay once a month. The control waits for the groups that need it.
Do my suppliers have to be on it?
No. They keep taking orders as they do now, except the order arrives complete and priced instead of as a message at midnight. Suppliers who join also get one statement and a settlement date.
What does it cost a café?
Nothing to use. You pay for what you buy, at the price you agreed with the supplier.
Is my pricing visible to other cafés?
No. Contract prices belong to your account. Suppliers see their own customers. Nobody sees another café's terms.
Can it spend money on its own?
No, and that is deliberate. Nothing leaves your account without an approval from somebody with the authority to give it. You set the limits; the system holds them.

Apply

Apply as a café

Six questions. They tell us whether we can be useful yet, and which suppliers we need live in your area first.

What do you buy?

We only use this to contact you about launch. We do not share it with anyone.